FAQ

Where does Yalla Oasis deliver?


alla Oasis currently provides delivery services across the United Arab Emirates (UAE)

How do I /create an account?


Delivery times may vary depending on your location within the UAE. Most orders are processed and delivered within a few business days.

What types of products does Yalla Oasis sell?

Yalla Oasis offers products in categories such as:

  • Fitness & Sports
  • Kitchen Appliances
  • Smart Gadgets
  • Wellness & Lifestyle Products
How do I pay for my orders?

Yalla Oasis offers secure checkout and accepts common online payment methods such as debit cards and credit cards. Available payment options are shown at checkout.

Can I amend and cancel my order?

Yes, shopping on Yalla Oasis is safe. The website uses secure payment gateways and follows standard security practices to protect customer information.

What is the return and refund policy?

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

How will I know if my order is confirmed?

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.